Privacy policy

Last modified: Jan 15, 2018

For your protection, any personal information we collect from you will be used in accordance with the Australian Privacy Principle in the Privacy Act 1988. As required by this Act we follow strict security procedures in the storage and disclosure of information, which you have given us, to prevent unauthorised access.

  1. How is information collected?

    touchbudget™ collects personal information when you register online with us or when you sign up for our email newsletter. In doing so we collect information such as your name, billing and delivery address, email address and contact phone number. We may also collect details via other methods for example telephone communications.

  2. What information is collected?

    We may collect and store the following information:

    • Full name
    • Contact information including email address
    • Demographic information such as postcode, preferences and interest
    • Timezone
    • Budgeting information and preferences
    • Other information relevant to customer surveys and/or offers

  3. What we do with the information we gather

    Any of your personal details will only be used by touchbudget™, associated entities and service providers that assist us in providing an excellent service to you, and to process and maintain your account with us.
    We may also use this information for the following specific purposes:

    • Internal record keeping
    • We may use the information to improve our products and services
    • With your consent, we may periodically send promotional emails about new products, special offers or other information, which we think you may find interesting using the email address provided
    • From time to time, we may also use your information to contact you for market research purposes by email, phone, fax or mail
    • We may use the information to customise the website according to your interests

    Our representatives may need to contact you directly to follow up on your inquiry, either by e-mail or phone as part of our day-to-day customer service procedures.

  4. Sharing information?

    The personal information (such as your name, billing and delivery address, contact details) collected from you will only be used for the purposes managing your account and from time to time may be shared with our carefully selected service providers that we engage to ensure we deliver the best possible service offering to our customers. We require these organisations to maintain confidentiality of your personal information and to take reasonable steps to adhere to the Australian Privacy Principles. You can choose to opt out of any direct marketing.
    touchbudget™, does not, sell or trade your personal information gathered online with third parties unless we have your permission or are required by law.

  5. Where information is stored?

    Please note that touchbudget™ takes all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. Your personal information is maintained in a secure environment, which can be accessed only by authorised personnel.

  6. How do I access my personal information?

    To access your information, simply contact us at
    We will try to ensure that all information we collect, use or disclose about you is accurate, complete and up-to-date. However, you may request details of personal information, which we hold about you under the Privacy Act 1988. We will correct any information, which was found to be incorrect as promptly as possible.

  7. Third Parties

    Our websites may contain links to enable you to visit other websites of interest. Once you have used these links to leave our site you should note that we do not have any control over that other web site. You should exercise caution and look at the Privacy Policy applicable to the web site in question. Third parties authorised by us may collect anonymous information about your visits to our website and your interaction with our products and services for the purpose of reporting website traffic and other advertising statistics (i.e. to allow target advertising for goods and services). This anonymous information is collected through the use of cookies, which is industry standard technology used by most major websites. Where authorised by us, these third parties may use cookies and/or other monitoring technologies to compile anonymous statistics about our website visitors. No personally identifiable information is collected or transferred to third parties in this process. They do not know the name, phone number, address, email address or any personally identifying information about the user.

  8. E-mail communication

    At touchbudget™ we want to communicate with you only if you want to hear from us. If you no longer wish to receive e-mails from us, each email we send contains a simple, automated way for you to request that we stop. If you wish to do this, simply follow the instructions at the end of any email by clicking on the unsubscribe link. You may continue to receive mailings that are already on route to you for a short period of time while your request is being processed.

  9. Consent to the use of information in the manner described

    By using the touchbudget™ website and disclosing your personal details you are consenting to the collection, storage and processing of your personal information in the manner described in this Privacy Policy.

  10. Your responsibility

    You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You are responsible for all activities that occur under your account or password. As a result, it is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when finished using a computer that others may have access to.

  11. Information security

    touchbudget™ will take all reasonable steps to keep secure any personal information, which we hold and to keep this information accurate and up to date. Personal information is stored in a secure server and/or secure files. The Internet is not always a secure method of transmitting information. Accordingly, touchbudget™ cannot accept responsibility for the security of information you send to, or receive from us over the Internet or for any unauthorised access or use of that information.

  12. Contact Information

    If you have questions, complaints, comments or requests regarding Privacy Policy please email us at

  13. Changes to our Privacy Policy

    We may update our Privacy Policy from time to time as our services change and expand. If we make any changes to our privacy policy we will notify our customers by updating this section of our website.